Resident Management System™

Our Resident Management System™ (RMS) is a Community/HOA digital infrastructure operating systems for Firewise USA® and Fire Safe Councils

We offer 3 Resident Management System™ Packages

 

Package A: Landing Page Forms and Reporting

Package B: Resident Management System™ (RMS), Landing Page Forms and Reporting

Package C: Full Website and RMS Solution


C
WEBSITE / CRM / LANDING PAGE


B
CRM / LANDING PAGE


A
LANDING PAGE AND REPORTING



SEPARATE MAINTENANCE FEE

Full Website Creation

x

Website: Domain Acquisition

x

Website: Hosting

x

Website: Design and Build

x

Website: Content Assistance

x

Website: Backend Integration

x

Website: PDF Documents & Video Viewing & Downloads

x

Website: Basic Admin Training

x

Website: Maintenance

x

RMS (Resident Management System)

x

x

Resident: Community Database & Resident Contact Info

x

x

Resident: Engagement & Notes

x

x

Resident: Resident Contact Info

x

x

Resident: RMS Training

x

x

Bulk & Individual Email & Texting

x

x

Phone: Unique Business Phone & Smart Phone App

x

x

Email: Community Bulk Email & Texting System

x

x

Email: Direct Resident Email & Texting

x

x

Email: Bounce Reports

x

x

Email: Best Practices & Training

x

x

Calendar

x

x

Calendar: Resident Appointment Scheduling

x

x

Calendar: Assessment Scheduling

x

x

Tracking

x

x

Tracking: Full view of individual resident engagement

x

x

Tracking: Resident Video Views

x

x

Tracking: Resident PDF Views & Downloads

x

x

Tracking: Social Media

x

x

Tracking: Resident

x

x

Marketing

x

x

Marketing: Educational Campaigns

x

x

Marketing: Home Hardening Campaigns

x

x

Document Repository

x

x

Repository: Resident Home Assessment

x

x

Repository: Resident Liability Release Form

x

x

Repository: Resident Home Assessment

x

x

Reporting

x

x

Reporting: Volunteer Hours Submission by HOA/Community

x

x

Reporting: Resident Email / Texting Engagement - Opens & Click-thrus

x

x

Reporting: Marketing Campaigns Results

x

x

Reporting: Partner Backlinks

x

x

Social Media

x

x

Social Media: Setup

x

x

Social Media: Content

x

x

Social Media: Easy scheduling on multiple platforms

x

x

Social Media: Content & Posting Plans

x

x

Social Media: Training

x

x

Online Forms

x

x

x

Forms: Form's Content automatically added to RMS

x

x

x

Forms: Conditional Logic Forms

x

x

x

Forms: Contact

x

x

x

Forms: Volunteer Sign Up

x

x

x

Forms: Volunteer & Vegetation Removal

x

x

x

Additional Maintenance Agreement

x

Maintenance: Website Admin

x

Maintenance: Website, Email, Texting & Social Media Content

x

Maintenance: Consulting

x

Common Package Questions

Click on each question below to get a detailed response.

The quick answer is what is your budget?


PACKAGE C

This package is our full-service package. We assist you with setting up all of our startup services. You will receive a new well-tested functional Website that is fully integrated with our Resident Management System™ (RMS). It includes proven successful marketing campaigns that engage with your residents. Your community’s board/committee will have the ability to track each resident’s campaign engagements, actions, and volunteer hours or dollars reported. Firewise USA® required annual volunteer hours, vegetation removed, and dollar reports are automatically compiled on a monthly and annual basis for each Community/HOA, and for each recognized volunteer activity. This package also includes social media setup and integration.


PACKAGE B

This package is designed for those communities who have a smaller budget and an existing functional website. A new page/section will be added to your existing website. Basic content that explains Firewise USA® will be added to the new page, along with all the required FirewiseUSA® forms. The forms will be integrated with our Resident Management System™ (RMS) which is included with this package. Package B also includes proven successful marketing campaigns that engage with your residents. Your community’s board/committee will have the ability to track each resident’s campaign engagements, actions, and volunteer hours or dollars reported. Firewise USA® required annual volunteer hours and dollar reports will be automatically compiled on a monthly and annual basis for each Community/HOA, and for each recognized volunteer activity. This package also includes social media setup and integration.

PACKAGE A

This package is a very basic solution to collect Firewise USA® required annual volunteer hours and dollar reporting. Volunteers will complete required Firewise USA® forms that will sit on a single Landing Page. Reports will be automatically compiled on a monthly and annual basis for each Community/HOA, and for each recognized volunteer activity.

The more features in the option the longer it takes to implement:

Package A: Approximately 2 months*

Package B: Approximately 1 month*

Package C: Approximately 2 weeks*

*After all content is provided

NO. You only purchase the right to use our proprietary Resident Management System™ (RMS).

The packages and modules are licensed to you. As per our agreement, you have the right to use our Resident Management System™ in perpetuity. Please note, that unless a maintenance agreement is purchased, you will not be entitled to upgrades and will need to maintain all hosting, websites, and all backend automation yourself. You do not have any rights to share, copy, or change our Resident Management System™.

Basically, all you need to do is supply us with all the requested relevant content. Please be sure that you have permission to use all the supplied content.

Package A:
You will need to supply us with the questions you wish to have on the forms and the data and frequency of the reports.

Package B:
Resident Management System™ – You will also need to supply and have the rights to all existing contact information including email addresses and cell phone numbers if you have them.

Package C:
Resident Management System™ – You will also need to supply and have the rights to all existing contact information including email addresses and cell phone numbers if you have them.
Website – You will need to supply all requested content text, images etc. 

After the delivery of Package A, B, and C, we offer 3 months of online support. Extended support is available by purchasing a maintenance agreement.

Generally, all sales are final unless there is evidence of extreme circumstances.

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